Privacy Policy

This Privacy Policy explains how WeWin96 collects, uses, stores and protects personal information belonging to players who register and use the site at wewin-96.com. It covers the categories of data we collect, the reasons we process that data, how cookies are used, how information may be shared with third parties, how long data is retained, the rights available to users, and how account holders can raise questions about their personal information. This policy applies to all visitors and registered players who access services operated by Winvexa Global N.V. under Curaçao Gaming Control Board authorisation. By using the site, players acknowledge that their information will be handled in the manner described below.

WeWin96 is intended for adults only. Registration and use of the platform is restricted to persons aged 18 years or older, in line with the legal minimum age for gambling participation in Australia. Age verification forms part of our account checks, and personal data collected during this process is treated with the same care as all other information described in this policy.

Information We Collect

We collect personal information at the point of registration and throughout the ongoing use of a player account. The purpose of this collection is to open and administer accounts, process payments, verify identity, meet legal and licensing obligations, and provide customer support. Information is gathered directly from the player, generated through use of the platform, and in some cases obtained from third parties involved in payment processing or identity verification.

The table below summarises the main categories of data collected and why each category is needed.

We do not seek to collect more information than is reasonably necessary for these purposes, and players are encouraged to provide accurate details, since incorrect information may delay verification or affect access to withdrawals.

How Personal Information Is Used

Personal information collected by WeWin96 is used to operate player accounts, facilitate deposits and withdrawals through the payment methods available on the platform, and confirm that account holders meet the age and eligibility requirements described in the terms of use. Data is also used to detect and prevent fraud, money laundering and other prohibited activity, to respond to support enquiries, and to fulfil obligations under applicable licensing and financial regulations. Where a player has been credited with a bonus, free credit, rebate or other account adjustment, transaction and activity data associated with that adjustment may be reviewed to confirm compliance with the applicable conditions, including wagering requirements, maximum bet limits and validity periods.

We may also use account activity data to support responsible gaming functions, such as identifying patterns that may indicate a need for account limits, cooling-off periods or self-exclusion. This use of data is protective in nature and is intended to help maintain a safer gambling environment rather than for any promotional purpose.

Cookies and Similar Technologies

WeWin96 uses cookies and comparable technologies to operate the website, remember player preferences, maintain secure sessions, and understand how the site is used. Cookies are small text files stored on a device when the site is visited. Some cookies are strictly necessary for core functions such as logging in and processing transactions, while others support analytics, help identify technical issues, or allow the platform to recognise returning visitors.

Players can control cookie preferences through their browser settings, including blocking or deleting cookies. Restricting certain cookies may affect the functionality of the site, particularly features that rely on session data such as login persistence or saved preferences. Continued use of the site after cookies have been enabled in the browser is generally treated as consent to their use, in line with standard industry practice for online platforms operating in Australia and other jurisdictions.

Sharing Information with Third Parties

Personal information may be shared with selected third parties where necessary to operate the service. This includes payment providers that process deposits and withdrawals through methods such as PayID, Osko, bank transfers with major Australian banks, card processors, e-wallet providers and cryptocurrency payment processors. It also includes identity verification providers engaged to confirm age and identity as part of account checks, and service providers that support hosting, security, fraud prevention and customer communication functions.

We may disclose information to regulatory authorities, law enforcement agencies or legal advisers where required by law, licensing obligations, or in connection with an investigation into suspected fraud, money laundering or breach of the terms of use. Information is not sold to third parties for unrelated marketing purposes. Any sharing of data is limited to what is reasonably necessary for the stated purpose, and third parties engaged by WeWin96 are expected to apply appropriate safeguards to the information they process.

Data Retention

Personal and account information is retained for as long as necessary to fulfil the purposes described in this policy, including ongoing account administration, financial record-keeping, and compliance with licensing and anti-money-laundering obligations. Certain records, particularly those relating to identity verification and financial transactions, may need to be retained for a period after an account is closed, in order to meet regulatory retention requirements. Once information is no longer required for these purposes, it is either deleted or anonymised in accordance with our internal data handling procedures.

Security Measures

WeWin96 applies technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse or alteration. These measures include restricted access to account and financial data, secure storage practices, and verification procedures before sensitive account actions such as withdrawals are processed. While reasonable steps are taken to protect information, no system can guarantee absolute security, and players are encouraged to take their own precautions, such as using a strong password, keeping login credentials confidential, and logging out of shared or public devices after each session.

Account verification, sometimes referred to as Know Your Customer checks, is a standard part of our security and compliance process. Verification is generally required before withdrawals are released, and may involve a request for identity documents, proof of address, or confirmation of ownership of a payment method used on the account. This process exists to protect both the player and the platform from fraud and unauthorised account use.

User Rights

Players generally have the right to request access to the personal information held about them, to ask that inaccurate information be corrected, and to request deletion of personal data where it is no longer required for the purposes described in this policy or for legal and regulatory obligations. Players may also object to certain uses of their data, such as being contacted for non-essential communications, and may withdraw any consent previously given where processing is based on that consent.

Requests relating to personal data can be directed to our support team through the channels available on the site, such as live chat, which operates on a continuous basis. Where a request is made, we will take reasonable steps to verify the identity of the requester before acting on it, in order to protect against unauthorised access to account information. Some requests may be limited where retention of data is required by law, such as financial record-keeping obligations tied to licensing requirements.

Responsible Gaming and Data

Data collected through account activity may be used to support responsible gaming tools available to players, including deposit limits, time-based reminders, cooling-off periods and self-exclusion options. Where a player requests a limit or exclusion, this information is recorded and applied to the account to help enforce the request consistently. Australian players seeking further support with gambling-related concerns can access independent resources such as Gambling Help Online or Lifeline, which operate separately from WeWin96 and provide confidential advice and support services.

We encourage all players to treat gambling as a form of entertainment rather than a source of income, and to make use of available account controls if they notice signs of play becoming difficult to manage. Responsible gaming principles are referenced throughout our policies because player wellbeing is treated as a continuing priority rather than a one-time registration step.

Bonus-Related Data and Conditions

Where an account has received a bonus, free credit or rebate, certain activity data is reviewed to confirm that the conditions attached to that credit have been met. This is a factual part of account administration rather than a promotional statement. The table below summarises, for informational purposes, how bonus-related conditions are typically structured on this platform.

Data associated with these conditions, such as wagering progress and game activity, is retained for the purpose of confirming compliance and is handled under the same protections described elsewhere in this policy.

Children and Minors

WeWin96 does not knowingly collect personal information from anyone under the age of 18, consistent with the legal minimum age for gambling in Australia. If it is discovered that an account has been opened by a person under this age, the account will be subject to closure and any associated funds handled in accordance with our terms of use and applicable law. Parents or guardians who believe a minor has accessed the platform are encouraged to contact our support team so the matter can be reviewed.

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our data handling practices, legal obligations, or the services offered on the platform. Where changes are made, the updated policy will be published on the site, and continued use of the platform after such changes are made is generally treated as acceptance of the revised terms. Players are encouraged to review this policy periodically to stay informed about how their personal information is handled.

Contacting Us About Privacy

Questions, concerns or requests relating to this privacy policy or to personal data held by WeWin96 can be directed to our support team, which is available through live chat and other communication channels referenced across the site. We aim to respond to privacy-related enquiries in a reasonable timeframe and to handle any such requests with appropriate care. Players seeking general information about account features, payment methods or platform rules are also welcome to consult the relevant sections of the site, such as the terms and conditions or the responsible gaming information, both of which work alongside this privacy policy as part of our overall approach to transparent and accountable service.